Maintaining Privacy in Our Company
We are committed to protecting the privacy of all visitors to our websites and mobile applications. We wrote this privacy statement to help you understand what information we collect, how we use it, what choices you have, and other important information regarding the use of information collected through our websites and online services. Company are referred to in this privacy statement, collectively, as “we,” “us,” or “our.”
1) Data We Gather from You
When you register for a companyaccount, company collects personal data that you submit such as your username, email address, spoken and studied languages and any other personal or preference information that you optionally enter into the Service, as well as your profile picture.
companyalso collects and generates a number of other areas of usage information automatically which includes; services metadata, log data, device information, IP addresses, third-party data and cookie information.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We may contact you to ask you to participate in research. By participating in research with us, you confirm that you have read and agreed to the research conditions. Some of our research will use information from your companyaccount in order to give us accurate results. Results will be aggregated and may be used for marketing purposes. No personal details will be shared with third parties. All your personal information will be stored securely for the duration of the research and deleted after the publication of the results. We store your personal information only on secure servers that are held in secure facilities and have up-to-date firewall protection.
If you decide to participate in any research, your participation is voluntary and you can withdraw at any time. If you’d like to withdraw, please send an email and your request will be processed on the following working day in the UK. All your data will then be deleted from our database and excluded from the research.
2) Data Collection and Its Use
We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:
- To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
- To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
- In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
- As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.
The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.
Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.
We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.
We also use information in aggregate form (so that no individual user is identified) for the following purposes:
- For marketing analytics
- To aid strategic development
- To audit usage of the System
3) External Content Providers
We may team with a marketing agency or another website to conduct a sweepstakes or other event. In this case, each of the participating third parties may collect or receive personal information from you if you provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.
Company may also share your personal information with outside companies that perform services for Company. For example, we may retain an outside company to manage a database containing certain customer information, to create and distribute an email offering, or to process and respond to your inquiries and requests. When we work with an outside party, we require that these parties agree to process your personal information based on our instructions and in compliance with this Policy. We will take appropriate steps designed to ensure your information will be used solely to provide the services requested by us, and not for other purposes. It is our policy to neither disclose personal information, nor to sell such information to third parties for direct marketing purposes.
4) Disclosure of Personal Information
We shall take measures to protect personal data using reasonable and industry standard security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, improper use or modification.
Your personal data is password protected and, other as set out in this Privacy Policy, can only be seen by you and us. You agree to keep your password(s) confidential and not to disclose them to anyone else, or allow them to be disclosed.
company limits access to personal information about you to employees who companyreasonably believes need to come into contact with that information, to provide products or the Service to you, or in order to do their jobs.
company has physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. However, data transmissions over the internet cannot be guaranteed to be 100% secure. Consequently, company cannot ensure or warrant the security of information you transmit to us. In particular, by accessing and using the Service, you do so at your sole risk and you are responsible for restricting access to your computer and ensuring that your computer is free from all types of malicious code, spyware, viruses, Trojans, etc. that may track any data you enter into the Service, including email address and payment related information. We are not responsible for any loss or damage arising from the user’s failure to comply with this paragraph.
However, when you pay for a Paid Service, companyuses secure payment service providers to make sure that your payments are secure.
5) Referrals to Third-Party Websites
On our website, you may find links that enable you to access other websites of interest, particularly social media platforms and other online venues through social plug-ins. Once you use these links to leave our site, we no longer have control over the other websites you visit. Consequently, we cannot be held responsible or liable for the protection and privacy of any information you provide while visiting such sites. These external sites are not governed by our privacy policy, and as such, the security and privacy of your information on those sites cannot be guaranteed. We advise users to exercise caution and check the privacy policies applicable to those external sites before providing any personal data.
6) Reach Our Support Team
If you need more information or have any concerns about our privacy practices, please contact us directly.
7) Control Over Your Data: Rights and Responsibilities
Under the prevailing law, you are entitled to:
- Verify whether we hold personal data about you.
- Access and obtain information about the personal data we keep about you.
- Receive copies of the personal data we maintain.
- Update and rectify inaccuracies in your personal data.
- Object to the processing of your personal data.
- Have your personal data blocked, anonymized, or deleted, as deemed appropriate.
- The right to access your personal data may be constrained in some scenarios by local legal requirements. For exercising these rights, please reach out to us via email.
8) Statutory Compliance for Data and Privacy
We are fully committed to resolving any complaints regarding the processing of personal data. Upon receiving a formal written complaint, our dedicated team engages with the complainant to address their concerns directly. In instances where resolutions cannot be achieved internally, we do not hesitate to collaborate with relevant regulatory authorities, including local data protection bodies, to find a solution. This collaborative approach ensures that all complaints are handled fairly and with the necessary level of scrutiny.